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Eliminate Risk of Failure with Genesys GCX-ARC Exam Dumps

Schedule your time wisely to provide yourself sufficient time each day to prepare for the Genesys GCX-ARC exam. Make time each day to study in a quiet place, as you'll need to thoroughly cover the material for the Genesys Cloud CX: Architect Certification Exam . Our actual Genesys Certified Professional exam dumps help you in your preparation. Prepare for the Genesys GCX-ARC exam with our GCX-ARC dumps every day if you want to succeed on your first try.

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Q1.

If you navigate away from the page without saving the Script, you will not lose any work you have completed.

Answer: A
Q2.

Which of the Performance views shows real-time data with historical metrics to give you both short term and

long-term views?

Answer: C

See the explanation below.

https://help.mypurecloud.com/articles/about-reports-views-and-dashboards/

Q3.

Which definition matches the After Call Work option Mandatory, Time-boxed no early exit?

Answer: D

See the explanation below.

https://help.mypurecloud.com/articles/configure-call-work-settings/

Q4.

Which definition matches the ACD Evaluation Method Best Available Skills?

Answer: C

See the explanation below.

ACD routes interactions based on the highest average proficiency level for the requested skills. Genesys Cloud evaluates the first 100 agents to find the agent with the highest average proficiency rating. Genesys Cloud then calculates the average using the agent's proficiency rating for each of the requested skills.


Q5.

A system that routes interactions based on an algorithm which determines the best available agent for an interaction

Answer: B

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