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By which method are alarm notifications sent to an Avaya IP Office support engineer?
See the explanation below.
Alarm notifications are sent to an Avaya IP Office support engineer via SMTP (Simple Mail Transfer Protocol). This method allows the system to send alerts and notifications about system issues or alarms via email to designated recipients, such as support engineers or administrators.
A customer tells you that the Avaya IP Office VoIP system has too much lag time between the speaker and the listener.
Which two statements describe what you would do to determine the cause of the delay? (Choose two.)
See the explanation below.
Examine the IP Telephone VoIP settings: Review the configuration of the IP Telephones to ensure there are no issues with codecs or other VoIP settings that could cause delays in call quality.
Enable RTCP monitoring: RTCP (Real-time Transport Control Protocol) can be used to monitor call quality metrics such as jitter, packet loss, and delay. Enabling this monitoring can help pinpoint the source of the lag.
If ISDN/PRI calls are getting dropped, which tool would be used to troubleshoot the issue?
See the explanation below.
To troubleshoot ISDN/PRI calls that are getting dropped, the appropriate tool is System Monitor with ISDN L3 filter options enabled. This tool allows you to monitor the ISDN signaling and get detailed insights into the Layer 3 (L3) messages, which are crucial for diagnosing issues with ISDN/PRI calls.
Refer to the Exhibit.
Before simulating an error condition in relation to voicemail logs, a Business Partner has set the Voicemail Settings to a debug level of Verbose.
When setting the level to Verbose, what is the equivalent level number shown in the audit logs?
See the explanation below.
When the Voicemail Settings are set to a Verbose debug level, the equivalent level number shown in the audit logs is 9. This setting allows for the most detailed level of logging, capturing extensive information about voicemail activity.
When backing up the Avaya IP Office solution with the Web Manager, and the Voicemail Pro Full Backup set is selected, which statement is true about the Voicemail Pro set that is chosen?
See the explanation below.
When performing a Voicemail Pro Full Backup using Web Manager, the backup includes the configuration, voicemail messages, and call flow custom entry prompts. This ensures that all important aspects of the Voicemail Pro setup, including recorded messages and personalized prompts, are backed up.
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